Connected Analytics - Managing Managed Services
Next Generation Control Center Experience
Welcome to the next generation of IoT Connectivity Management!
Customers have been grouped into Active, Trial and Inactive.
To log in to an Active or Trial customer, please select the customer and then click
To Inactivate an Active customer, select the customer and flip the switch to Inactive
To Activate an Inactive customer, select the customer and flip the switch to Active
Trial Status and Expiry dates are shown next to the customer name when you select Trial customers:
To extend the trial date for an Inactive (expired) Trial, flip first to Active. Then
to the customer and extend the Term Expiry Date in the Customer Setup screen.
To extend the trial date for an Active (ongoing) Trial, go straight to Customer Setup screen and extend the Term Expiry Date
If the customer has agreed to convert to a paid subscription, log in to the portal, go to Customer Management and select the appropriate Subscription Type, Term and Expiry Date.